Your journey begins with scheduling your very first appointment. Instead of creating an account upfront, the first step is to secure the location, date and time for your initial visit. Once that’s done, you’ll receive a text or email inviting you to create your account. Following the link will guide you through setting up your account and completing a detailed medical profile, which usually takes about 5–7 minutes. It may feel like a lot, but this information is what allows the care team to provide truly personalized support. By filling it out before your first appointment, you’ll save time down the road—your entire team will have a clear picture of your needs, and you won’t have to repeat the same details to every provider you meet.
After setting up your account and meeting with your care provider, you’ll have access to the full care team and all that the platform offers. Every appointment includes one month of membership for ongoing support from care providers in the app at no cost (normally $30/month).
Once inside the app, you’ll see four main tabs. Today shows a timeline from conception to your baby’s first birthday, plus milestones, suggested content, and upcoming care. Team is where you find message threads with your providers, start new conversations, and see which experts you’ve connected with. Care lets you browse live support groups, classes, and coaching sessions, as well as review your entire care history—though keep in mind that scheduling future appointments still happens through a care coordinator by phone, email, or in-person. Finally, Me is home to your medical profile, vitals monitors (like blood pressure and baby’s weight), account settings, and billing details. If you have any questions or need adjustments to your schedule, the team is available seven days a week, ready to ensure you’re fully supported every step of the way.